Laboratory and Scientific Product

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 Order Cancellation:

• Orders may be canceled by phone.
• Canceled orders will be subject to a 20% restocking fee if the order has been picked and packed.

Returned Orders:

• Returned orders may be subject to a 20% restocking fee.
• Return requests should be made through our toll-free customer service line at  1-917 485 2196
• No returned merchandise will be accepted without authorization.

Shortages and Damage Claims:

• Shortages and damage claims must be reported within 10 days of receipt of merchandise.

Refused Domestic Packages:

• On domestic packages refused by the customer, shipping charges to the customer and shipping charges back to ShophoriaNYC will be added to the customer’s account.

Policy Changes:

• Our return policy is subject to change without notice.